Exchange Policy


Hey ladies! Not satisfied with your purchase? No worries! Here at Pottu Kara Maami, we ensure that everyone's happy & satisfied with their purchase.

Exchanges are applicable on all REGULAR PRICED ITEMS within 7 days from the date of delivery.

Kanchipuram/Pure Silk Sarees bought in-store or online are strictly not permitted for returns or exchanges.

Sale Items & Promotional Period

Sale/Discounted items and items purchased during promotional period (using festive season discount codes/flash sale discount codes) are strictly not valid for exchange.

Incorrect/Defective Items Received

We sincerely apologize if you have received an incorrect or defective item. In the case of an incorrect or defected item, kindly email to

We will attend to you within 1-2 working days.

Defective items DO NOT include the following:

Slight color differences due to different monitors resolutions and studio lighting.

All exchanges will only be performed with an appointment made prior via email and approved by us.


We reserve the right to reject any item that does not fulfill the conditions above.

We Thank You For Your Kind Understanding & Hope You Have A Pleasant Shopping Experience With Us.